Knolo
Log inStart building — free

Turn Customer Reviews into Ad Angles with AI

You can turn raw customer voice — reviews, support tickets, comments — and competitor intelligence into ranked creative briefs, each backed by verified customer quotes. AI agents mine the sources into a research base, score the angles, and produce briefs that a person or another agent can produce against, so creative decisions trace back to evidence instead of hunches.

AutomationKnolo Skill

Creative Strategy & Briefs

Turn voice-of-customer and competitor intel into ranked, quote-verified briefs.

Mine customer voice and competitor signals into a research Mind, then generate ranked, evidence-backed creative briefs an agent or person can produce against

What you can do

  • Mine reviews, tickets, and comments into a voice-of-customer Mind

  • Track competitor angles and what is currently winning

  • Produce ranked creative briefs with verified supporting quotes

Try saying

Build me a creative strategy and brief system

Mine customer reviews into ad angles and briefs

Set up competitor intel that produces ranked creative briefs

When the assistant uses this

Use when the user wants research-backed creative direction — voice-of-customer mining and competitor intel turned into ranked, quote-verified briefs — rather than one-off ad copy.

Works well with

Brand Foundation Setup

Workspace

Brand Foundation Setup

Run a deep brand discovery — including real logos, design tokens, and a mood board — into one source-of-truth brand bible every agent reads.

Knolo Skill
Trend & Competitor Digest

Automation

Trend & Competitor Digest

Run a daily scan that lands fresh trends and competitor moves in a Mind.

Knolo Skill
Content Production Engine

Automation

Content Production Engine

Run a research-to-publish content operation driven by a control table.

Knolo Skill

How does Creative Strategy & Briefs work?

Loads the creative strategy prompt for assembling a Voice-of-Customer Mind, a Competitor Intel Mind kept fresh by a research agent, and a Briefs control table where each brief carries a ranked score and verified source quotes before it is marked ready to produce.

What phrases trigger this Skill?

  • creative strategy

  • creative briefs

  • voice of customer

  • ad angles from reviews

  • competitor intel briefs

  • research backed briefs

Frequently asked questions

Where do the creative angles come from?

From evidence: customer reviews, support tickets, and comments are mined into a voice-of-customer knowledge base, and a research agent tracks competitor ads and angles. Briefs are generated from what customers actually say and what's currently winning in your market.

What makes a brief 'quote-verified'?

Every brief carries the actual customer quotes that support its angle, checked against the source material. If an angle can't be backed by real quotes, it doesn't get ranked as ready to produce — which kills hallucinated insights before they cost ad spend.

What are the briefs used for?

Paid ad creative, organic content, and landing pages are the common targets. The brief format — angle, evidence, audience, ranked score — works for anything downstream, whether a human writes the final asset or another agent does.

How does it stay current?

The competitor intel side is kept fresh by a scheduled research agent, and new customer voice flows in as it arrives. Briefs are re-ranked against the living research base rather than a one-time export.

Keep exploring